Contents · 6 sections
This page is an English summary of our Privacy Policy, updated November 4, 2026. It applies to the website https://www.buildsphere.co.th/ and to our service that receives and replies to messages from connected Facebook, Instagram, TikTok and LINE channels. It does not apply to our mobile apps (LEAD IN, TIME Stamp, DirectBuilder ProNetwork, DirectBuilder Inspect and Sales Kit); each app has its own privacy policy at https://www.buildsphere.co.th/legal?lang=en . The complete Thai policy is the governing version.
1 Data Controller
BUILDSPHERE TECHNOLOGIES COMPANY LIMITED, company registration no. 0205568057751.
425 Moo 10, Bang Phra Subdistrict, Si Racha District, Chonburi 20110, Thailand
Email: info@buildsphere.co.th · Phone: +66 61-140-8038
2 Data from Connected Messaging Channels (Facebook, Instagram, TikTok and LINE)
This section applies to our service that connects the communication channels of project owners or page / business account administrators to our system, in order to receive and reply to customer inquiries.
2.1 Data we collect
Customers who message a page or business account: name, username, profile picture, the user ID assigned by the platform, messages, attachments and comments sent to the page or business account.
Information customers give us: phone number, project of interest and project visit appointments.
Owners or administrators who connect a page or business account: the name and ID of the page or business account, and the access tokens you authorize on Meta's or TikTok's authorization screen.
2.2 How we use data
Only to receive and reply to messages, provide project information, schedule project visits, and let staff follow up on sales related to that inquiry.
We do not sell this data and do not use it for any other purpose.
2.3 Disclosure
Data may be processed by cloud service providers or data processors we engage, under confidentiality agreements and appropriate security measures, and may be disclosed to the project owner the customer contacted.
2.4 Security and retention
We maintain appropriate security measures, including restricting data access to relevant staff only.
We keep data only as long as necessary for these purposes, or until the data subject requests deletion, unless the law requires us to retain it.
2.5 Your rights and deletion
You may request deletion of your data by following the steps at https://www.buildsphere.co.th/data-deletion?lang=en or by contacting info@buildsphere.co.th.
You may revoke access you previously granted at any time from the service's settings page, or from the app settings in your Facebook, Instagram or TikTok account.
2.6 TikTok-specific limitation
The TikTok connection currently does not support accounts registered in the European Economic Area (EEA), Switzerland or the United Kingdom.
3 Security
We maintain appropriate security measures to protect personal data from loss and from unauthorized access, use, alteration or disclosure, including limiting access to relevant people only and requiring data processors to maintain security at least equal to this policy.
4 Your Rights
Under Thailand's Personal Data Protection Act B.E. 2562 (2019), you have rights regarding your personal data, including access, correction, deletion, and withdrawal of consent. To exercise these rights, contact us at info@buildsphere.co.th.
5 Changes to This Policy
We may update this policy from time to time and will post the new version on this page with its effective date.
6 Contact
BUILDSPHERE TECHNOLOGIES COMPANY LIMITED · info@buildsphere.co.th · +66 61-140-8038
Questions about this policy?
Contact us and we will reply as soon as possible.
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