Contents · 6 sections
1 Who can delete an account
Anyone with a customer account, including accounts created with Google, Apple, LINE or Facebook
2 Delete your account in the LEAD IN app
Open the LEAD IN app and sign in
Go to the “Me” tab and choose “Delete account”
Review what will be deleted, then verify it’s you
Tap “Permanently delete account”
Deletion is free and cannot be undone.
3 Other ways to request deletion
Email the Data Protection Officer at dpo@lifeandliving.co.th with the subject “Account deletion request — LEAD IN”, the name and the email or phone number used with the account.
We confirm email requests within 7 days and complete them within 30 days of verifying your identity.
4 What is deleted
Your account is closed immediately and signed out on every device
Your name, email address and phone number are deleted or anonymised immediately
5 What may be kept, and for how long
Chat and appointment history with the sales team is kept for up to 90 days, then anonymised
If you signed a purchase agreement, records of that transaction are kept as accounting and tax law require
Kept data is used only for the purpose stated. Full details are in the LEAD IN privacy policy: https://www.buildsphere.co.th/privacy/leadin
6 Contact
Life and Living Company Limited — Data Protection Officer
Email: dpo@lifeandliving.co.th
Questions about this policy?
Contact us and we will reply as soon as possible.
Related documents